When individuals fail to appreciate the significance of understanding a person’s conversational tone prior to responding, communication can become muddled and conflict-ridden. From my observations, many conversations spiral into combative exchanges due to misunderstandings surrounding the nuances of conversational tone. For the purpose of this discussion, “Conversational Tone” refers to the distinct way a person articulates their thoughts and feelings…
Dealing With Employee Complaints! Who’ Right or Who’s Wrong?
When dealing with employee complaints, it’s important to approach the situation with fairness and objectivity. It’s not about who’s right or wrong, but rather about understanding each employee’s perspective and finding a resolution that is fair to all parties involved. Listening to both sides of the story, investigating the matter thoroughly, and following company policies and procedures are essential in…
The Surprising Link Between Employee Burnout and Company Culture
Mental wellness is an essential aspect of a healthy life, and it is great to see that it has become a more common topic of discussion in the workplace. To achieve mental wellness, we need to strike a balance in all aspects of our lives. The workplace is a central part of most people’s lives, and it plays a significant…
How Training Effects Employee Morale
Training is a crucial component for any organization that wishes to establish a positive reputation surrounding the company brand, cultivate a culture of consistency, and invest in the employees who represent the company. Despite these benefits, training programs are often underfunded or neglected by many organizations. There are a few reasons why this happens. Funding is a common issue for…
Why Reactive Safety Departments Create Real Problems
Over the course of 25 years, I have gained extensive experience in the security and safety field, having served as a patrolman and in leadership positions in higher education, private industry, and the military. During my time in this field, I have identified recurring challenges faced by officers working in this domain. Primarily, many leaders lack a true understanding of…
Why Establishing Employee Workplace Expectations Makes A Difference
Do you think it is important for companies to communicate their workplace expectations to their employees? If yes, then let’s discuss it further. It is critical that employees understand what is expected of them, both by the company and their department. Company expectations are usually broad statements that reflect the company’s values and beliefs, which help to achieve the overall…
The Pitfalls of Hiring Bodies Instead of the Best Fit for Your Company
Hiring new employees can be an arduous and time-consuming process that requires a unique set of skills to identify the most suitable candidates for the organization. The hiring process can vary depending on the organization’s size and needs. Small businesses may adopt a more personalized approach to recruitment by sourcing locally. This recruitment method is cost-effective and offers owners or…
The Real Reason Your Employees Tune Out During Training (And How to Fix It)
Employee training is an essential aspect of any organization, as it helps employees acquire new skills, improve their performance, and contribute to the overall growth and success of the company. However, despite the benefits of training, some employees may not be receptive to it. Here are some reasons why employees may tune out during training: It is important to ensure…
The Hidden Bias in Promotions: Why the Traditional Training Needs to Change
Is it a commonly accepted belief that working during the day shift leads to better performance than working in the evening or at night? Additionally, can you provide confirmation that all employees within your organization receive equivalent training opportunities to enhance their growth potential? Unfortunately, many organizations are unaware of discriminatory practices in training that impact certain employees. This behavior…
Why Hiring a Bad Manager Can Cost You More Than You Think
The success of any organization is heavily dependent on effective leadership. It is the responsibility of managers to possess the necessary skills to motivate and delegate tasks that effectively utilize their employees’ strengths. Doing so can significantly boost a company’s productivity and profitability. On the other hand, retaining incompetent managers can lead to a slew of negative consequences such as…