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Dealing With Employee Complaints! Who’ Right or Who’s Wrong?

Dealing With Employee Complaints! Who’ Right or Who’s Wrong?

When dealing with employee complaints, it’s important to approach the situation with fairness and objectivity. It’s not about who’s right or wrong, but rather about understanding each employee’s perspective and finding a resolution that is fair to all parties involved. Listening to both sides of the story, investigating the matter thoroughly, and following company policies and procedures are essential in…

Training Beyond “What’s Next”

Training Beyond “What’s Next”

Have you ever encountered a situation where an employee seems lost and unsure of what to do next? This state of confusion, known as the “What’s Next” zone, presents an opportunity for improving employee training and support. It’s crucial to address this gap to ensure that employees feel empowered and equipped to handle various situations effectively. This issue isn’t limited…

Why Establishing Employee Workplace Expectations Makes A Difference

Why Establishing Employee Workplace Expectations Makes A Difference

Do you think it is important for companies to communicate their workplace expectations to their employees? If yes, then let’s discuss it further. It is critical that employees understand what is expected of them, both by the company and their department. Company expectations are usually broad statements that reflect the company’s values and beliefs, which help to achieve the overall…

The Pitfalls of Hiring Bodies Instead of the Best Fit for Your Company

The Pitfalls of Hiring Bodies Instead of the Best Fit for Your Company

Hiring new employees can be an arduous and time-consuming process that requires a unique set of skills to identify the most suitable candidates for the organization. The hiring process can vary depending on the organization’s size and needs. Small businesses may adopt a more personalized approach to recruitment by sourcing locally. This recruitment method is cost-effective and offers owners or…

The Hidden Bias in Promotions: Why the Traditional Training Needs to Change

The Hidden Bias in Promotions: Why the Traditional Training Needs to Change

Is it a commonly accepted belief that working during the day shift leads to better performance than working in the evening or at night? Additionally, can you provide confirmation that all employees within your organization receive equivalent training opportunities to enhance their growth potential? Unfortunately, many organizations are unaware of discriminatory practices in training that impact certain employees. This behavior…

Creating a Workplace Culture of Belonging

Creating a Workplace Culture of Belonging

In the modern workplace, fostering a sense of belonging among employees is increasingly crucial. Each individual must feel accepted and like a valued member of the team. However, there are various factors to consider when it comes to the concept of belonging. First and foremost, it is essential for each employee to be able to express what belonging means to…

Why Hiring a Bad Manager Can Cost You More Than You Think

Why Hiring a Bad Manager Can Cost You More Than You Think

The success of any organization is heavily dependent on effective leadership. It is the responsibility of managers to possess the necessary skills to motivate and delegate tasks that effectively utilize their employees’ strengths. Doing so can significantly boost a company’s productivity and profitability. On the other hand, retaining incompetent managers can lead to a slew of negative consequences such as…