Did you know that there are over 100 different types of biases that can shape our perceptions and interactions? Biases are generally divided into two categories: unconscious (implicit) biases and conscious (explicit) biases. Unconscious biases are those actions or behaviors we don’t even realize we’re doing—our minds aren’t fully aware of how these can impact individuals or groups. On the…
Do you believe that working as a security officer is an unskilled job? Many people do not recognize the range of skills required in the physical security field. Some may think that security officers merely walk around or stand at a desk performing mindless tasks. I would like to elaborate on the role of security officers, hoping to foster a…
When individuals fail to appreciate the significance of understanding a person’s conversational tone prior to responding, communication can become muddled and conflict-ridden. From my observations, many conversations spiral into combative exchanges due to misunderstandings surrounding the nuances of conversational tone. For the purpose of this discussion, “Conversational Tone” refers to the distinct way a person articulates their thoughts and feelings…
Have you ever found yourself feeling unsatisfied after a conversation? Perhaps you learned that someone believed you didn’t catch some key aspects of the discussion. This is a common situation that arises when we engage with others without fully understanding their expectations for the conversation. In my experience as a leader in both the workplace and social settings, I’ve observed…
When dealing with employee complaints, it’s important to approach the situation with fairness and objectivity. It’s not about who’s right or wrong, but rather about understanding each employee’s perspective and finding a resolution that is fair to all parties involved. Listening to both sides of the story, investigating the matter thoroughly, and following company policies and procedures are essential in…
In this article, I aim to present a more practical approach, considering perspectives from all sides of the conversation.
To lay the groundwork, let’s replace the term “police reform” with “law enforcement restructuring.” I propose this change because, for a more positive relationship between law enforcement and the community, we must take this into account.
Have you ever encountered a situation where an employee seems lost and unsure of what to do next? This state of confusion, known as the “What’s Next” zone, presents an opportunity for improving employee training and support. It’s crucial to address this gap to ensure that employees feel empowered and equipped to handle various situations effectively. This issue isn’t limited…
It’s essential to address disconnects in the workplace as they can lead to decreased productivity and affect an organization’s success. Disconnections can stem from multiple factors, and analyzing the company’s daily operations is crucial to identifying their root causes. While financial aspects are crucial for an organization’s sustainability, it’s necessary to focus on other areas as well. Let’s discuss some…
Have you ever worked for an organization that struggles to retain good employees while bad employees are repeatedly kept? Unfortunately, this is a common problem in many companies, which can damage their reputation and ability to produce quality services or products. Good employees are highly productive, innovative, and take pride in their work. They are committed to being productive during…
Mental wellness is an essential aspect of a healthy life, and it is great to see that it has become a more common topic of discussion in the workplace. To achieve mental wellness, we need to strike a balance in all aspects of our lives. The workplace is a central part of most people’s lives, and it plays a significant…