De-escalation practices have undergone significant evolution, characterized by a more rapid cognitive processing and an empathetic communication framework. This evolution can be traced back to historical incidents, notably the case of Eula Mae Love, a 39-year-old African American mother who was fatally shot by the Los Angeles Police Department on January 3, 1979. Had contemporary de-escalation strategies been employed during…
Have you ever thought about how manipulation and distrust can be tools to control employees? It’s a reality in many workplaces, where leaders, whether intentionally or not, steer their teams towards their own agendas. Some leaders genuinely aim to enhance productivity and morale. They use their skills to unite their teams, championing professional and personal development programs that enable everyone…